There are three types of account roles when accessing and managing your account. Check out the differences between being an Account Owner, Account Manager and an Account Member below.
Account Owner: You're financially responsible for the entire account. You have access to all information and you can also manage all lines on the account. There can only be one registered Account Owner.
Account Manager: You can do everything an Account Owner can, except for assigning other Account Managers and changing the billing password. You'll have financial access similar to the Account Owner and a soft credit check will be conducted on the Account Owner when you attempt to complete a transaction. This is a type of credit inquiry that won't impact their credit score. Account Owners can assign up to three Account Managers.
Account Member: You can access information and functions for your own line but you won't have access to sensitive billing information. Everyone except for the Account Owner will start as an Account Member.
|Role access||Account Owner||Account Manager||Account Member|
|Assign Account Managers|
|Change billing password|
|Change/reset voicemail password|
|Manage profile settings & personal preferences|
|Billing & payment|
|Add saved payment options|
|Apply for Verizon Visa card|
|Enroll in paperless billing & auto pay|
|Make one-time payments|
|Setup recurring payments|
|Plans & devices|
|Add a new line of service1|
|Cancel pending order2|
|Change plan & manage data|
|Generate a number transfer PIN to port out mobile Number|
|Purchase content for phone|
|Purchase & manage add-ons and featured apps|
|Purchase & manage device protection|
|Upgrade phone line on account1|